RESPONSIBLE GAMING

bs789 Responsible Gaming

To keep your experience safe and enjoyable, bs789 gives you tools to set limits, take breaks, and self-exclude — because gaming should be healthy entertainment.

For players aged 21 and above only
TOOLS & FEATURES

Our Protection Tools

bs789 helps you stay in full control of your gaming experience. Use the tools below to build healthy habits.

Deposit Limits

Set a maximum deposit amount for each day, week, or month. Once a limit is set, it stays active and you will not be able to deposit beyond that amount. This keeps your budget under control.

Time Controls

Set a time limit for how long you play each session. When a session time limit is turned on, your account will automatically be paused once the set time runs out.

Self-Exclusion

Exclude yourself completely for anywhere from 24 hours to any longer period you need. While self-exclusion is active, access to your account will be fully blocked.

Age Verification (21+)

bs789 strictly prohibits anyone under 21 from registering or playing. Age verification is mandatory at registration and ID may be requested in cases of doubt.

Loss Limits

Set a limit that automatically stops your game once your losses reach a certain amount. This protects you from unexpectedly large losses.

24/7 Support

For any concern or issue related to gaming, our live chat support is available around the clock in Bengali to help you.

OUR COMMITMENT

Our Commitment to Responsible Gaming

bs789 believes that online gaming is an entertainment activity to be enjoyed with the right controls and awareness. Our goal is not only to provide an enjoyable experience, but to give top priority to every player's mental and financial wellbeing.

What Is Responsible Gaming?

Responsible gaming means playing within your means, on a set budget, and for a defined amount of time. It ensures that gaming does not have a negative impact on your daily life, family, work, or finances. Following the responsible gaming policy at bs789 is mandatory for all members.

Your Rights and Protections

Every member at bs789 has the right to full control over their account. You can request to activate deposit limits, time limits, or self-exclusion at any time through our live chat. These features are available completely free of charge.

Protection of Minors

We strictly ensure that no one under the age of 21 can open an account or play at bs789. If you think a minor may have access to your device, use a strong password on your account and make a habit of logging out.

Gaming Is Entertainment Only

Remember — gaming can never be a guaranteed source of income. You should never chase losses by increasing your bets or play with borrowed money. Set a fixed budget before each session and stick to it.

Quick Help

Live Chat

Chat live in Bengali 24/7

Email Support

[email protected]

Account Protection

Activate limits at any time

Read the Policy

View Terms and Conditions

SELF-AWARENESS

Signs of Problem Gaming

If you notice any of the signs below in yourself, take a break and contact us.

Playing Beyond Your Budget

You are spending more than your set amount and cannot stop.

Chasing Losses

You keep increasing your bets to try to win back money you have lost.

Withdrawing from Family and Work

Gaming is causing you to neglect your family, friends, or workplace.

Borrowing to Play

You are borrowing from family or friends or taking on debt to fund your gaming.

Hiding Your Gaming

You are concealing the extent of your gaming from your family.

Restlessness When Not Playing

You feel irritable, anxious, or uncomfortable when you are not playing.

SELF-TEST

Check Yourself

Read the questions below. If you answer "yes" to more than two, contact us or take a break for a few days.

  • Are you spending more on gaming than the budget you set for yourself?
  • Do you want to cut down on your time playing but find you cannot?
  • After a loss, do you try to recover it by placing larger bets?
  • Is gaming damaging your relationships with family or affecting your work?
  • Do you feel mentally restless or anxious when you are unable to play?
  • Have you ever borrowed money or dipped into savings to play?

We Are Here If You Need Help

If gaming is becoming a problem, you do not have to face it alone. The bs789 support team is always ready to help you with self-exclusion, setting deposit limits, and any guidance you may need.

  • Chat in Bengali via 24/7 live chat — get an instant response
  • Email us: [email protected]
  • Activating any account protection limit is completely free of charge
  • Self-exclusion requests will be activated within 24 hours
FAQ

Frequently Asked Questions — Responsible Gaming

Contact our live chat support and let them know your preferred daily, weekly, or monthly limit. The support team will activate the limit on your account quickly. Once a limit is set, it takes effect immediately.

At bs789, self-exclusion can be set for a minimum of 24 hours or for any longer period you choose. You decide the duration yourself. During this period, access to your account is completely blocked.

You must be at least 21 years old to play at bs789. Age is verified at registration and a national ID card or passport may be requested if needed. Accounts for anyone under 21 are strictly prohibited.

No. While self-exclusion is active, logging in, making deposits, and playing games are all completely blocked. Your account will only be reactivated after the exclusion period has ended.

You can talk to us about any gaming problem at any time via bs789's 24/7 live chat. You can also email us at [email protected]. Our team will provide all the support you need to manage your gaming responsibly.

Yes, you can change your deposit limit. However, requests to increase the limit take a little time to take effect, giving you a chance to reconsider your decision. Requests to decrease the limit take effect immediately.

Play Safely and Enjoy —
Welcome to bs789

Enjoy our casino, cricket betting, and slots while keeping your gaming responsible.